Privacy Policy

Dyscribe.ai

 

The type of personal information we collect

We currently collect and process text messages, voice notes, and images that you provide through the WhatsApp business chatbot ("Lexi") facilitated by SendPulse. When you send data to our chatbot, we process this information using OpenAI's GPT, Vision, and Whisper technologies sending the results back to you. These messages are end to end encrypted.

 

How we get the personal information and why we have it

All the personal information we process is provided to us directly by you when you use our service. You add our chatbot as a contact to WhatsApp, forward text, voice notes, and images and receive text, transcriptions, and audio in return.

 

We use the information that you have given us to provide accurate transcriptions and summaries of your data only. We share this information with SendPulse, as our WhatsApp business chat provider, and OpenAI for prcocessing of the data. Please review the individual policies of these services using the links below.

 

How we store your personal information

Your information is securely stored by SendPulse and processed by OpenAI for the purpose of transcription. Data is end-to-end encrypted during transmission. The data is held on the receiving end for as long as the chatbot is active. You may request deletion of this data at any time.

 

Your data protection rights

Under data protection law, you have rights including access, rectification, erasure, restriction of processing, objection to processing, and data portability. You can exercise these rights by contacting us directly at ross@acamedia.uk.